FAQ

OCF is a commercial Freight Forwarder. We do not handle personal shipments (including personal vehicles and shipping containers). 

There is a standard liability that cargo is covered under. It is a minimal amount based on weight or specs of cargo to a maximum rather than the actual value of the cargo. We also can provide the option to purchase insurance coverage on shipments for adequate coverage of the cargo value. 

3PL stands for Third Party Logistics. OCF is a 3PL company that doesn’t own transportation or storage assets (like trucks, ships, or warehouses) and instead leverages relationships with carriers around the world to guarantee the most efficient trade routes at the best prices. 

OCF offers freight forwarding services by Ocean, Air, Truck, and Intermodal. 

Yes. We also provide full Letter of Credit documentation. We build document packages to be used to negotiate the letter of credits or direct collection shipments through financial institutions. 

Yes, our partners in place are certified to handle many classifications of hazardous cargo. If you have questions about a specific type of hazardous cargo, call 604-295-8236 and we’ll be happy to assist you. 

Yes. Whether you are exporting produce, seafood, chilled meat, or frozen products, we design the routing with the needs of your cargo in mind. OCF’s team of experts understands that Perishable Logistics is about the ability to deliver in a timely fashion. Maintaining the integrity and quality of the product takes first and last priority. 

There will be a breakeven point where the cost of LCL will exceed the cost of FCL. This breakeven will be different depending on many factors, including but not limited to: shipping lane, cargo characteristics, market conditions, minimums. 

We balance cost versus service in the options that we provide customers and allow our customers to decide what option works best for their business needs. Carrier and mode selection are important factors to consider. Each carrier specializes in unique lanes and different cargo. It is important to select the right carrier to ensure the quality of service versus best price to service your cargo most effectively. 

OCF is a non asset based provider. We build partnerships with many asset based providers to ensure that we have adequate capacity to service our customers and access to the type of equipment that will best suit our customers cargo.